What Sterling Homeowners Say About Top Hat Chimney
We’ve been cleaning chimneys in Sterling since 1999, and the reviews that stick with us are the ones where a neighbor tells us we found something the last sweep missed. Reviews matter to Wendell and his crew because they tell us whether the camera footage, the upfront pricing, and the 90-Day Done Right Promise actually worked the way they’re supposed to. We don’t ask for five-star write-ups. We ask for the truth, because that’s what the next homeowner on your street needs to read before they pick up the phone.
Recent Reviews
“I’d been burning fires for three winters without a sweep because I kept putting it off. Wendell’s crew came out and the brush pulled out enough creosote to fill a grocery bag. They showed me the camera footage before and after, and it was night and day. Booked my next sweep on the spot for the same time next year.”
Layla H. – Sterling Park, Sterling, VA
“The previous company quoted me a new liner without ever putting a camera up there. Top Hat did a full inspection and said my liner was fine, just needed a proper cleaning. That honesty saved me about two grand. I’ll tell anyone who asks to call Wendell first.”
Dev M. – Countryside, Sterling, VA
“Water was dripping into my fireplace after a big storm. The crew found a cracked crown and had it sealed the same week. The price they quoted on the phone was exactly what I paid, no surprise line items. Wendell even called the next day to check on it.”
Megan B. – Cascades, Sterling, VA
“We bought our house in Sugarland Run and had no idea when the chimney was last cleaned. The sweep showed me third-degree creosote glaze on the camera and explained what that means for a chimney fire. He didn’t push me, just told me my options. I felt respected, not upsold.”
Shanice B. – Sugarland Run, Sterling, VA
“Been using Top Hat since 2015. My chimney cap rusted out two winters ago and they replaced it with a copper one. Every year the same guy shows up, remembers my dog’s name, and leaves the hearth cleaner than he found it. That consistency is why I don’t bother calling anyone else.”
Layla H. – Sterling Park, Sterling, VA
“My fireplace wasn’t drawing right and smoke was backing into the living room. Wendell found a bird’s nest halfway down the flue plus a damper that was stuck. He gave me a flat price before any work started, fixed both, and I had a fire going that same evening. The 90-day promise is real.”
Dev M. – Countryside, Sterling, VA
Why Customers Trust Us
The pattern in these reviews isn’t an accident. Sterling homeowners keep calling Top Hat because we do the thing most companies skip: we show you the proof. Every inspection includes camera footage, and Wendell walks you through what it means in plain English, no scare tactics, no mystery upcharges. The $40 off any repair over $200, the free second opinion on a written estimate, and no trip charge inside the county all remove the risk from your side of the table. Seniors and veterans always get 10% off, and if something isn’t right after we leave, the 90-Day Done Right Promise means one call brings Wendell back, no argument, no invoice. We’re reaching the point where a lot of our work comes from neighbors telling neighbors, and that’s the kind of local reputation you can’t buy. If your chimney hasn’t been looked at this year, call (571) 518-5470. A live person answers, and it may well be Wendell himself. Free estimates, honest answers, and footage you can see with your own eyes.
Written by Wendell Pike, Owner at Top Hat Chimney, serving Sterling and surrounding communities since 1999.